ORSINGHER, E.: search on Z-Library

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1

Customer experience challenges: bringing together digital, physical and social realms

Bolton, Ruth N., McColl-Kennedy, Janet R., Cheung, Lilliemay, Gallan, Andrew, Orsingher, Chiara, Witell, Lars, Zaki, Mohamed

Journal:

Journal of Service Management

Year:

2018

Language:

english

File:

PDF, 483 KB

english, 2018

2

A meta-analysis of satisfaction with complaint handling in services

Chiara Orsingher, Sara Valentini, Matteo de Angelis

Journal:

Journal of the Academy of Marketing Science

Year:

2010

Language:

english

File:

PDF, 295 KB

english, 2010

3

Consumer (goal) satisfaction: A means-ends chain approach

Chiara Orsingher, Gian Luca Marzocchi, Sara Valentini

Journal:

Psychology and Marketing

Year:

2011

Language:

english

File:

PDF, 149 KB

english, 2011

4

Phoenician lime for Phoenician wine: Iron Age plaster from a wine press at Tell el-Burak, Lebanon

Orsingher, Adriano, Amicone, Silvia, Kamlah, Jens, Sader, HÃ©lÃ¨ne, Berthold, Christoph

Journal:

Year:

2020

File:

PDF, 10.21 MB

2020

5

Safe harbors in Europe: an update on the research and Bolar exemptions to patent infringement

Kupecz, András, Roox, Kristof, Dekoninck, Christian, Schertenleib, Denis, Stief, Marco, Sanna, Fabrizio, Orsingher, Matteo, Miralles, Sergio, Molina, Elena, Crosse, Trevor, Gilbert, Mike, James, Will

Journal:

Nature Biotechnology

Year:

2015

Language:

english

File:

PDF, 472 KB

english, 2015

6

LE MARKETING DES SERVICES || Le script de service : fondements du concept et applications au marketing des services

Chiara Orsingher

Journal:

Recherche et Applications en Marketing

Year:

2006

Language:

french

File:

PDF, 1.72 MB

french, 2006

7

An Empirical Study of Servqual's Dimensionality

Llosa, Sylvie, Chandon, Jean-Louis, Orsingher, Chiara

Journal:

Service Industries Journal

Year:

1998

Language:

english

File:

PDF, 1.35 MB

english, 1998

8

Solutions to Non-linear Euler-Poisson-Darboux Equations by Means of Generalized Separation of Variables

Garra, R., Orsingher, E., Shishkina, E. L.

Journal:

Lobachevskii Journal of Mathematics

Year:

2019

Language:

english

File:

PDF, 515 KB

english, 2019

9

Emotional support from a digital assistant in technology-mediated services: Effects on customer satisfaction and behavioral persistence

Gelbrich, Katja, Hagel, Julia, Orsingher, Chiara

Journal:

International Journal of Research in Marketing

Year:

2020

File:

PDF, 1.08 MB

2020

10

Probability law, flow function, maximum distribution of wave-governed random motions and their connections with Kirchoff's laws

Journal:

Stochastic Processes and their Applications

Year:

1990

Language:

english

File:

PDF, 782 KB

english, 1990

11

The Service Recovery Journey: Conceptualization, Integration, and Directions for Future Research

Van Vaerenbergh, Yves, Varga, Dorottya, De Keyser, Arne, Orsingher, Chiara

Journal:

Journal of Service Research

Year:

2018

Language:

english

File:

PDF, 291 KB

english, 2018

12

The Role of Metaperception on the Effectiveness of Referral Reward Programs

Wirtz, J., Orsingher, C., Chew, P., Tambyah, S. K.

Journal:

Journal of Service Research

Year:

2013

Language:

english

File:

PDF, 315 KB

english, 2013

13

Fractional Klein–Gordon Equations and Related Stochastic Processes

Roberto Garra,Enzo Orsingher,Federico Polito

Journal:

Journal of Statistical Physics

Year:

2014

Language:

english

File:

PDF, 502 KB

english, 2014

14

Psychological drivers of referral reward program effectiveness

Orsingher, Chiara, Wirtz, Jochen

Journal:

Journal of Services Marketing

Year:

2017

Language:

english

File:

PDF, 256 KB

english, 2017

15

Effect of cannabidiol and of other Cannabis sativa compounds on hippocampal seizure discharges

Iván Izquierdo, Otto A. Orsingher, Antonio C. Berardi

Journal:

Psychopharmacology

Year:

1973

Language:

english

File:

PDF, 404 KB

english, 1973

16

Pseudoprocesses on a circle and related Poisson kernels

Orsingher, Enzo, Toaldo, Bruno

Journal:

Stochastics An International Journal of Probability and Stochastic Processes

Year:

2015

Language:

english

File:

PDF, 330 KB

english, 2015

17

On the maximum of the generalized Brownian bridge

L. Beghin, E. Orsingher

Journal:

Lithuanian Mathematical Journal

Year:

1999

Language:

english

File:

PDF, 480 KB

english, 1999

18

Poisson-Type Processes Governed by Fractional and Higher-Order Recursive Differential Equations

Beghin, Luisa, Orsingher, Enzo

Journal:

Electronic Journal of Probability

Year:

2010

Language:

english

File:

PDF, 281 KB

english, 2010

19

How do you feel today? Managing patient emotions during health care experiences to enhance well-being

McColl-Kennedy, Janet R., Danaher, Tracey S., Gallan, Andrew S., Orsingher, Chiara, Lervik-Olsen, Line, Verma, Rohit

Journal:

Journal of Business Research

Year:

2017

Language:

english

File:

PDF, 4.93 MB

english, 2017

20

Random motions at finite velocity in a non-Euclidean space

Orsingher, E., De Gregorio, A.

Journal:

Advances in Applied Probability

Year:

2007

Language:

english

File:

PDF, 216 KB

english, 2007

21

Frontline encounters of the AI kind: An evolved service encounter framework

Robinson, Stacey, Orsingher, Chiara, Alkire, Linda, De Keyser, Arne, Giebelhausen, Michael, Papamichail, K. Nadia, Shams, Poja, Temerak, Mohamed Sobhy

Journal:

Journal of Business Research

Year:

2019

Language:

english

File:

PDF, 830 KB

english, 2019

22

Fractional telegraph-type equations and hyperbolic Brownian motion

D’Ovidio, Mirko, Orsingher, Enzo, Toaldo, Bruno

Journal:

Statistics & Probability Letters

Year:

2014

Language:

english

File:

PDF, 377 KB

english, 2014

23

RE-irradiation (RE-RT) of head and neck cancer (HNC): Dose accumulation using deformable image registration (DIR) and comparison with rigid registration (RIR)

Cagni, E., Botti, A., Micera, R., Orsingher, L., Orlandi, M., Simoni, N., Iotti, C., Iori, M.

Journal:

Year:

2016

Language:

english

File:

PDF, 138 KB

english, 2016

24

Travelling Randomly on the Poincaré Half-Plane with

V. Cammarota, E. Orsingher

Journal:

Journal of Statistical Physics

Year:

2008

Language:

english

File:

PDF, 660 KB

english, 2008

25

THE SPACE-FRACTIONAL TELEGRAPH EQUATION AND THE RELATED FRACTIONAL TELEGRAPH PROCESS

ORSINGHER, E., ZHAO, XUELEI

Journal:

Chinese Annals of Mathematics, Series B

Year:

2003

Language:

english

File:

PDF, 235 KB

english, 2003

26

The arc-sine law and its analogs for processes governed by signed and complex measures

Kenneth J. Hochberg, Enzo Orsingher

Journal:

Stochastic Processes and their Applications

Year:

1994

Language:

english

File:

PDF, 934 KB

english, 1994

27

Relative measures in service research

Aksoy, Lerzan, Hogreve, Jens, Lariviere, Bart, Ordanini, Andrea, Orsingher, Chiara

Journal:

Journal of Services Marketing

Year:

2015

Language:

english

File:

PDF, 152 KB

english, 2015

28

Random flights governed by Klein–Gordon-type partial differential equations

Garra, Roberto, Orsingher, Enzo

Journal:

Stochastic Processes and their Applications

Year:

2014

Language:

english

File:

PDF, 248 KB

english, 2014

29

Fractional diffusions with time-varying coefficients

Garra, Roberto, Orsingher, Enzo, Polito, Federico

Journal:

Journal of Mathematical Physics

Year:

2015

Language:

english

File:

PDF, 480 KB

english, 2015

30

Le script de service: fondements du concept et applications au marketing des services

Journal:

Recherche et Applications en Marketing

Year:

2006

Language:

french

File:

PDF, 94 KB

french, 2006

31

Gangliosides enhance the anti-immobility response elicited by several antidepressant treatments in mice

Nancy E. Córdoba, Ana Maria Basso, Victor A. Molina, Otto A. Orsingher

Journal:

Psychopharmacology

Year:

1990

Language:

english

File:

PDF, 308 KB

english, 1990

32

Exact Small Ball Constants for Some Gaussian Processes under theL2-Norm

L. Beghin, Ya. Nikitin, E. Orsingher

Journal:

Journal of Mathematical Sciences

Year:

2005

Language:

english

File:

PDF, 165 KB

english, 2005

33

Reduced anti-immobility effect of repeated desipramine (DMI) treatment in adult rats undernourished at perinatal age

V.A. Molina, E.A. Keller, O.A. Orsingher

Journal:

Pharmacology Biochemistry and Behavior

Year:

1987

Language:

english

File:

PDF, 228 KB

english, 1987

34

Higher-Order Laplace Equations and Hyper-Cauchy Distributions

Orsingher, Enzo, D’Ovidio, Mirko

Journal:

Journal of Theoretical Probability

Year:

2015

Language:

english

File:

PDF, 406 KB

english, 2015

35

On the Comparison of the Distribution of the Supremum of Random Fields Represented by Stochastic Integrals

Enzo Orsingher and Bruno Bassan

Journal:

Advances in Applied Probability

Year:

1989

File:

PDF, 896 KB

1989

36

Random Motions Governed by Third-Order Equations

Journal:

Advances in Applied Probability

Year:

1990

Language:

english

File:

PDF, 861 KB

english, 1990

37

Exact Joint Distribution In a Model of Planar Random Motion

Journal:

Stochastics An International Journal of Probability and Stochastic Processes

Year:

2000

Language:

english

File:

PDF, 290 KB

english, 2000

38

Random Motions at Finite Velocity in a Non-Euclidean Space

E. Orsingher and A. De Gregorio

Journal:

Advances in Applied Probability

Year:

2007

Language:

english

File:

PDF, 1.31 MB

english, 2007

39

State-Dependent Fractional Point Processes

Garra, R., Orsingher, E., Polito, F.

Journal:

Journal of Applied Probability

Year:

2015

Language:

english

File:

PDF, 144 KB

english, 2015

40

Commissioning and implementation of dosimetry check with Truebeam FFF beams and new DMI-EPID

Orsingher, L., Orlandi, M., Cagni, E., Botti, A., Sghedoni, R., Iori, M.

Journal:

Year:

2016

Language:

english

File:

PDF, 126 KB

english, 2016

41

Fractional Diffusion Equations and Processes with Randomly Varying Time

Enzo Orsingher and Luisa Beghin

Journal:

The Annals of Probability

Year:

2009

Language:

english

File:

PDF, 2.10 MB

english, 2009

42

The distribution of the local time for “pseudoprocesses” and its connection with fractional diffusion equations

L. Beghin, E. Orsingher

Journal:

Stochastic Processes and their Applications

Year:

2005

Language:

english

File:

PDF, 330 KB

english, 2005

43

Random Flights in Higher Spaces

E. Orsingher, A. De Gregorio

Journal:

Journal of Theoretical Probability

Year:

2007

Language:

english

File:

PDF, 701 KB

english, 2007

44

Increased neuronal activity in locus coeruleus from adult rats undernourished at perinatal age: Its reversal by desipramine

F.J. Nasif, O.A. Ramı́rez, G.R. Cuadra, O.A. Orsingher

Journal:

Year:

2001

Language:

english

File:

PDF, 97 KB

english, 2001

45

Scaling limits of solutions of the Burgers equation with singular non-Gaussian data

LEONENKO, N. N., ORSINGHER, E., PARKHOMENKO, V. N.

Journal:

Random Operators and Stochastic Equations

Year:

1995

Language:

english

File:

PDF, 1.13 MB

english, 1995

46

Population Processes Sampled at Random Times

Beghin, Luisa, Orsingher, Enzo

Journal:

Journal of Statistical Physics

Year:

2016

File:

PDF, 610 KB

2016

47

State-Dependent Fractional Point Processes

Garra, R., Orsingher, E., Polito, F.

Journal:

Journal of Applied Probability

Year:

2015

Language:

english

File:

PDF, 175 KB

english, 2015

48

On the maximum of gaussian fourier series emerging in the analysis of random vibrations

Orsingher, Enzo

Journal:

Journal of Applied Probability

Year:

1989

File:

PDF, 1.12 MB

1989

49

Brain dopamine and noradrenaline levels in rats submitted to four different aversive behavioral tests

Romeu A. Schütz, Maria T. Barros Schütz, Otto A. Orsingher, Ivan Izquierdo

Journal:

Psychopharmacology

Year:

1979

Language:

english

File:

PDF, 409 KB

english, 1979

50

Vibrations and Fractional Vibrations of Rods, Plates and Fresnel Pseudo-Processes

Enzo Orsingher, Mirko D’Ovidio

Journal:

Journal of Statistical Physics

Year:

2011

Language:

english

File:

PDF, 971 KB

english, 2011

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